Online Survey: DVA Rehabilitation Appliances

DVA is conducting a review of its rehabilitation appliance services.
Rehabilitation appliances assist DVA clients to minimise the impact of disabilities and enhance quality of life. They include a wide variety of items ranging from aids to help with mobility, to continence products, to home modifications that allow people with disabilities to remain living in their home. DVA provides rehabilitation appliances under the Rehabilitation Appliances Program (RAP) for eligible people, as well as under rehabilitation plans.

The aim of the Review is to ensure that DVA’s rehabilitation appliance services continue to be appropriate, effective and efficient in meeting the needs of the veteran community. It will also ensure the services are flexible and responsive in catering for the needs of all DVA clients, regardless of age.

If you have feedback you would like to share about your experiences with DVA aids and appliances, you can fill in the online survey here. The closing date for survey responses is 29 August 2018. Recommendations resulting from the Review are expected to be finalised by the end of 2018.

Kind regards
Amanda Green
Executive Assistant to Ms Leanne Cameron
Deputy Commissioner Queensland
Assistant Secretary Client Coordination and Support
Ph: 07 3223 8737 (#470737)
Fax: 07 3223 8304
[email protected] <mailto:[email protected]>

Comments

  1. Always a little cautious when DVA says it’s reviewing the efficacy of a programme, it invariably means they’re cutting back on staffing levels or creating more difficulties for prospective users in accessing the programme. As an amputee I use their services and have experienced issues…

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